Purchase conditions

General terms

» For any questions about our service or your order, you can contact us by phone at +34 627 423 199, or email info@balletpics.net .

» This website is owned by Maria Vallès Fitó, the head office of the project is C / St Isidre, 19-21, Gelida (CP 08790 EN), the email address is info@balletpics.net.

» The use of the purchase channels from www.balletpics.net page implies the acceptance of these conditions. BALLETPICS.NET understand that by making a purchase, the Customer must accept wholeheartedly the general conditions, that have been able to read and accept previously.

» BALLETPICS.NET provides information through this website, about its products and the characteristics of these products. It does so with the utmost care and precision. For more security and guarantees for the Client, the information contained in the description of this product does not bind on the Client or BALLETPICS.NET until the acceptance of the order. 

» For each image applicable taxes are detailed. They may also include shipping costs. Before ordering the payment the Client can know the details of these amounts. The order will not be attent until the Client does not press "OK" on the confirmation screen. The Client may cancel or terminate the purchase process at any time, and leave the process. Once the Client confirm the purchase and payment, the Client will receive a message detailing the amounts paid and product data that has purchased. 

» BALLETPICS.NET will not deliver the images until receiving confirmation that the Client has paid.

» The conditions relating to amounts and deadlines are fully valid for purchases from member states of the European Union. For images shipments, in case of non-EU countries the amounts showed do not include tariffs related to the Client country customs service. BALLETPICS.NET will not be responsible for delays resulting from the Client customs service procedures.

» The documents resulting from the purchase process will be kept in electronic form and will be permanently available to the Client.

» In the event Customer order a reproduction, BALLETPICS.NET deliver images via courier. The maximum delivery time will be 15 days, it will start counting the day after payment confirmation. BALLETPICS.NET inform the Client of the delivery delays that may occur accidentally. The delivery is considered completed from the time the carrier delivers the product to the Client. The Client may ensure that the reproduction is received in good condition and if necessary will report. BALLETPICS.NET thank the Client to report the problem, in order to solve it. If indeed it is shown that there has been a faulty shipping the Client may request a change by one in good shape. Except in these cases no returns will be accepted of the products. 

» Personal Client data and buying information shall be kept in electronic form. Personal data (name, email, address) will be included in a file created by BALLETPICS.NET to manage its business relationships with its customers. They will not be provided to others except as permitted by law and they can be used to send commercial info about similar products purchased by the Client. At any time the Client may object to the submission of this information. The Client may also exercise their rights of access to data, rectification and cancellation addressing BALLETPICS.NET the most convenient and confortable way for the Client.